WHAT IS SCREEN PRINTING?
Advancements in photographic technology at the beginning of the 20th century have since made it possible to transfer a high quality detailed image onto a screen. This has helped screen printing develop into one of the most widely used methods of textile printing available today.
WHAT IS YOUR TURNAROUND TIME?
Typically turnaround is up to 10 working days from receiving payment and artwork, a couple of days more if you require delivery. However we can work to tighter deadlines depending on our workload at the time, and the availability of the blank stock. If you have a deadline let us know and we’ll see what we can do.
DO I HAVE TO ORDER FIXED AMOUNTS OF GARMENT SIZES?
Not at all – you can split your size ratios however you please.
WHY DOES IT COST MORE TO HAVE 2+ COLOURS IN MY PRINT?
For each colour to be printed we have to set up a individual screen, three colours = three times as much setup. We then have to make a separate print for each of those screens, so for example: 30 t-shirts with a three colour print, actually requires making 90 individual prints.
I WANT A SPECIFIC GARMENT THAT ISN’T IN YOUR CATALOGUE, CAN YOU GET HOLD OF IT FOR ME?
Probably! We can source a huge range of garments and we enjoy a challenge! Drop us an email with a description and we’ll see what we can do.
WHAT INKS DO YOU PRINT WITH?
All our inks are water based and give great results. Check out our inks page in the toolbox section for more info.
WHAT’S SO GREAT ABOUT WATER BASED INK?
A much larger number of screen printers print using plastisol ink which is easy to use and can be long lasting. Plastisol contains PVC and phthalates that are both harmful to the environment and have been linked to various health problems. Our waterbased inks contain neither of these and we also don’t need a bunch of solvents to clean up after them either – just water does the job.
Aside from the environmental benefits, we love the results. Plastisol is often printed very thick, and feels heavy on the fabric and may crack overtime, with waterbased inks prints are very soft and in many cases can barely be felt on the fabric at all.
The reason plastisol has traditionally proved more common is because it was easier to achieve bright colours and good colourfastness. Thankfully due to technological advances the same long lasting vibrant colours are now easily achieved with water based ink also.
HOW BIG CAN THE PRINT BE?
Our standard screen size allows for a portrait print of up to 28 cm x 41 cm (just under A3 size).
Our oversized screens run up to 40cm x 54cm (a little under A2).
CAN YOU PRINT ALL OVER A SHIRT?
No, this requires a different print method – sublimation printing. We currently only offer screen printing.
HOW DO I SETUP MY ARTWORK?
Please see our detailed artwork guide in the toolbox section.
CAN I GET A SAMPLE OF MY DESIGN?
We can’t offer custom samples due to the high setup costs involved with screen printing.
If you’d like to order some blank garment samples (to check the fit, washability, quality etc) then get in touch and we can arrange this for the garment cost and a small postage charge.
We will also have some in-house pieces available to buy online shortly if you’d like to see our print quality.
CAN YOU PRINT ON THE BACK / SLEEVE / HOOD ETC?
Yes, we can print most areas of a garment. Additional prints will be charged extra for setup and printing as each part needs to be printed separately. Get in touch for a quote!
DO YOU OFFER A RELABELLING SERVICE?
We don’t have the facilities to do this at present. However we can print a neck label into the inside of a garment which can look just as professional and often works out cheaper than relabelling elsewhere. Get in touch for more info.
HOW CAN I PAY FOR MY ORDER?
We accept all major credit/debit cards through Paypal (you don’t need a Paypal account). Alternatively we can give you our details to arrange a bank transfer. When sending a payment please check the details carefully as we cannot be held responsible for payments going elsewhere.
DO YOUR PRICES INCLUDE VAT?
We’re a small business and at present aren’t legally required to be VAT registered. As the majority of our customers are in the same position, voluntarily registering would inevitably make our services more expensive.
So in short, VAT is included in our prices but won’t be added on either. Our prices shown are the prices you’ll pay.
DO YOUR PRICES INCLUDE DELIVERY?
A huge majority of our clients live in Birmingham where we’re based and like to collect their orders from us in person – so we don’t include delivery by default.
If you’re unable to collect we can gladly arrange delivery – usually through a courier such as UPS or Collect+. Samples and badge orders will usually be sent with Royal Mail.
DO YOU SHIP OUTSIDE THE UK?
We will happily ship to all EU countries, however this will probably be quite costly and we’d recommend you perhaps look for a more local screen printer first! If you still really want us to print for then we’re flattered – get in touch.
WHAT DO YOU DO WITH MY PERSONAL DETAILS?
Any personal details (email, phone number, address etc) will be used only by us, we will not share them with anyone else without your prior permission.
CAN I CANCEL MY ORDER?
If you’ve changed your mind about an order then let us know immediately to ensure as greater refund as possible. If the stock has already been ordered there would be a 25% restocking fee on it’s cost. If setup or printing has begun then a refund will be calculated minus materials and labour costs so far. If the order is finished then we will be unable to offer any refund.
THERE’S A PROBLEM WITH MY ORDER, WHAT DO I DO?
If you’ve received your order and there’s something you’re not happy about please let us know right away (within 7 days).
In most cases we will offer a reprint of any faulty or missing items. If there is a greater problem then we may need to arrange for the items to be collected for inspection were we can arrange a refund if necessary.